Browse the FAQ Before You Open Your Account
We organized this FAQ around the actual steps you take — setting up your account, choosing a payment method, placing your first bet on NFL spreads or a same-game parlay, and getting paid out. Each answer is written from the cashier desk outward, so if you're asking about a Play+ prepaid card load or why your PayPal confirmation is pending, you'll find
the answer here without digging through settings. If something still isn't clear after reading, our support team can walk you through it directly. Availability depends on your state and local law, so a handful of answers include eligibility context where it matters. We've kept the language plain — the same way a Philadelphia-area account holder would expect to hear it.
- PayPal
- Venmo
- Play+ Prepaid
- Live Chat Support
- State Eligibility